Delta North Tea is committed to ensuring our website is accessible, usable, and functional for all visitors. Our goal is simple: every customer should be able to browse, purchase, and access information on deltanorthtea.com without barriers.
We work to meet and maintain WCAG 2.2 Level AA guidelines. These standards improve navigation, readability, contrast, keyboard access, and compatibility with assistive technologies.
We review our site regularly and apply updates as needed. Key steps include:
Semantic, structured HTML for screen reader clarity
Proper aria-labels, alt text, and form labels
Consistent heading hierarchy across pages
High-contrast text and scalable type
Keyboard-only navigation support
Captioning or transcripts for video content
Reduced-motion options where applicable
Clear focus states for all interactive elements
Testing with automated and manual tools
Our site is continuously reviewed as new pages, products, and features are published. When issues are identified, they are prioritized and fixed promptly. We regularly evaluate accessibility using automated scans and manual checks.
Some third-party tools, widgets, or apps may not fully adhere to WCAG 2.2 AA standards. When we identify limitations, we work either to correct them or replace the provider with a more accessible option.
If you experience any difficulty using our site, encounter an accessibility barrier, or need an alternative format of any content, contact us directly:
Email: support@deltanorthtea.com
Provide as much detail as possible, including the page URL and the issue you encountered. We review every accessibility request and respond quickly.
If you believe we have not met our accessibility obligations, notify us through the email above. All accessibility complaints are escalated to our support team and addressed at the highest priority.
Accessibility is not a one-time project. As standards evolve and new guidelines are released, we update our website and codebase accordingly. Our commitment is ongoing.
