Shipping policy

Shipping Carriers

Delta North Tea ships orders using trusted national and regional carriers. The shipping carrier used for your order may vary based on your location, shipping method selected, and carrier availability.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method. Any applicable free shipping promotions will be displayed during checkout.

Delivery Windows

After processing, most domestic orders are delivered within 3–7 business days. Delivery times may vary depending on carrier performance, weather conditions, holidays, and destination. Expedited shipping options, when available, will be shown at checkout.

Lost, Delayed, or Damaged Packages

If your package appears lost, significantly delayed, or arrives damaged, please contact us at info@deltanorthtea.com within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist in finding an appropriate resolution.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your package throughout transit.